Refund policy
Thank you for shopping with us. We want you to love your purchase, but if you are not completely satisfied, we are here to help.
Returns
- You may request a return within 14 days from the date of delivery.
- Items must be unused, unworn, unwashed, and in the original packaging with all tags attached.
- Sale or clearance items may be final sale and not eligible for return.
Exchanges
- Exchanges are accepted for different sizes or colors of the same product (subject to availability).
- If the requested item is unavailable, a refund will be issued instead.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection.
- Approved refunds will be processed within 7–14 business days to your original payment method.
- Shipping fees are non-refundable (unless the item is defective or incorrectly delivered).
Return Shipping
- Customers are responsible for the cost of return shipping unless the product was damaged, defective, or incorrect.
- In such cases, we will arrange free return pickup or provide a prepaid label.
Damaged or Wrong Items
If you receive a defective, damaged, or wrong item, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
Contact Us
For returns or questions about this policy, please contact our support team at:
[support@weararz.com]